Terms of Service

Last updated: August 31, 2026

These Terms of Service ("Terms") govern your access to and use of Mixavis, including mixavis.com and the Mixavis editor (the "Service"). By creating an account or using the Service, you agree to these Terms. If you do not agree, please do not use the Service.

Eligibility and accounts

You must be at least 13 years old (or the minimum age of digital consent in your country) to use Mixavis. You are responsible for your account, for keeping your login credentials secure, and for all activity that happens under your account. Provide accurate information and keep it up to date.

The Service

Mixavis is a browser-based tool for designing thumbnails, graphics, and short motion videos, including AI-assisted generation, animation, and export features. We may add, change, or remove features at any time to improve the Service.

Plans, credits, and billing

  • Mixavis offers a free plan and paid subscription plans with additional storage, exports, and AI credits.
  • Paid plans are billed in advance on a recurring basis (monthly or annually) through our payment provider, Dodo Payments, until cancelled.
  • AI features consume credits. Credit allowances, daily limits, and rollover rules depend on your plan and may change with notice.
  • You can cancel anytime; your plan stays active until the end of the current billing period, and we do not provide pro-rated refunds except where required by law.
  • Prices may change; we will give reasonable notice before a change affects your renewal.

AI features

AI features use third-party models to generate scenes, text, and images from your prompts. Outputs are provided "as is", may be inaccurate or similar to other users' results, and should be reviewed before you rely on or publish them. You are responsible for ensuring your prompts and your use of outputs are lawful and do not infringe anyone's rights. Do not use AI features to generate illegal, harmful, deceptive, or infringing content.

Your content

You retain ownership of the content you create, upload, or generate with Mixavis ("Your Content"). You grant us a limited, worldwide license to host, store, process, and display Your Content solely to operate and provide the Service to you. You are responsible for Your Content and for having the rights necessary to use it.

Acceptable use

When using Mixavis, you agree not to:

  • Break the law or infringe anyone's intellectual property, privacy, or other rights.
  • Upload or generate malicious, hateful, harassing, sexually exploitative, or otherwise harmful content.
  • Attempt to access, disrupt, reverse-engineer, or overload the Service or its infrastructure.
  • Resell, scrape, or abuse the Service, AI credits, or APIs beyond their intended use.
  • Impersonate others or misrepresent your affiliation.

Third-party content and media

Stock photos and videos available through integrated providers such as Pexels and Pixabay are subject to those providers' own licenses and terms. You are responsible for complying with any license that applies to media you use. Fonts, icons, and other third-party assets remain the property of their respective owners.

Connecting an AI assistant

On paid plans you may connect a third-party AI assistant to Mixavis so that it can read and, if you allow it, edit your designs. Connecting one is your choice and requires your explicit approval on a Mixavis consent screen. You may disconnect at any time from your dashboard.

A connected assistant acts on your behalf, and you remain responsible for what it does in your account — including any edits it makes and any Acceptable Use obligation above. We recommend keeping version history in mind: edits made through a connector are saved with a restore point first.

The assistant itself is operated by a third party under its own terms and privacy policy, not ours. We do not control its behaviour, availability, or how it handles data once that data leaves Mixavis, and we are not responsible for it. Connector access is not guaranteed to remain available and may change or end if a third party alters its platform.

Connector use does not consume Mixavis AI credits; it runs on your own subscription with the assistant provider. See our Privacy Policy for what is shared and what we store.

Intellectual property

Mixavis — including its software, design, branding, and the content we provide — is owned by us and protected by intellectual-property laws. These Terms do not grant you any right to our trademarks or to copy or resell the Service itself.

Termination

You may stop using Mixavis and delete your account at any time. We may suspend or terminate your access if you violate these Terms, fail to pay, or use the Service in a way that risks harm to others or to us. Upon termination, your right to use the Service ends; sections that by their nature should survive (such as ownership, disclaimers, and limitation of liability) will continue to apply.

Disclaimers

The Service is provided "as is" and "as available", without warranties of any kind, whether express or implied, including fitness for a particular purpose, merchantability, and non-infringement. We do not warrant that the Service will be uninterrupted or error-free, or that AI outputs will meet your expectations.

Limitation of liability

To the maximum extent permitted by law, Mixavis and its providers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or goodwill. Our total liability for any claim relating to the Service will not exceed the amount you paid us in the twelve months before the claim.

Indemnification

You agree to indemnify and hold Mixavis harmless from claims, damages, and expenses arising out of Your Content, your use of the Service, or your violation of these Terms or applicable law.

Changes to these Terms

We may update these Terms from time to time. We will revise the "Last updated" date above and, for material changes, provide additional notice. Continued use of the Service after changes take effect means you accept the updated Terms.

Governing law

These Terms are governed by the laws of India, without regard to conflict-of-law principles. You agree to the exclusive jurisdiction of the courts located in India for any disputes not subject to a binding arbitration or small-claims process.

Contact us

Questions about these Terms? Email us at hello@mixavis.com.

Questions? Contact us at hello@mixavis.com.